Southern Railway — inadequate seats in first class compartment of suburban trains

VISHNUYACHAS

from Chennai, Tamil Nadu

Address:	Chennai, Tamil Nadu, 600088
Website:	www.southernrailway.com

Sir, the newly introduced emu units in the chengalpattu-tambaram-chennai beach section, has a seating capacity of 25 persons in the first class compartment. The older emu units have a seating capacity of 37. The seating capacity of second class ladies compartment has been increased at the expense of space and seats in the first class. Does the railway want the first class passengers to travel in the cramped space available standing throughout the journey in spite of paying 4 times the charge?. Normally itself the first class compartment seats are occupied by eligible or ineligible railway staffs, tamil nadu state/chennai police constables, causing people who have bought tickets/season tickets to stand and travel. No ticket examiner questions ineligible railway staff or police travelling in first class, inspite of newspaper interviews given by railway officials that stern action will be taken against these people. On behalf of all passengers travelling in first class, i urge the southern railway officials to restore 37 seats in the first class compartments so as to enable the first class passengers to travel at least with minimum comfort daily. Let this be treated more urgent. If the s. Railway wants to increase space for ladies, let it be without the expense of first class passengers' comfort. I also urge the s. Railway to provide a separate first class compartment for ladies.

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Southern Railway customer support has been notified about the posted complaint.

Jul 24, 2018

Updated by VISHNUYACHAS Sir, The frequency of trains running from Chengalpattu and Tambaram towards Chennai Beach especially in the morning (Office going hours) is very less. Moreover the trains arriving from Chengalpattu is always late and heavily crowded. The trains also move at objectionably low speed. Due to all these people going to offices face difficulty everyday and have to reach their offices very late. If three trains go from Chennai Beach towards Tambaram, only one train runs from Chengalpattu/Tambaram toward Chennai Beach. Many of the passengers including ladies have to travel in footboard risking their lives. Southern Railway seems to be not bothered about passengers and their safety. I urge the Southern Railway authorities to increase the frequency of EMUs running from Chengalpattu/Tambaram towards Chennai Beach especially in the morning between 7.00 am to 10 am.

Jul 24, 2018

Updated by VISHNUYACHAS Sir, It is observed daily while commuting in the suburban EMU trains that many passengers especially Railway staffs sit near the door causing inconvenience to passengers boarding and alighting the train. Moreover this creates inadequate space for standing passengers also. Secondly, many passengers keep their luggage on the empty seats beside them or near the door. This causes inconvenience to other passengers. If the passengers are asked to remove their baggage from the empty seat so that we can sit, they become furious as if they have bought ticket for the bag also or it is their right to keep their bag on the empty seats preventing other people from sitting there. This causes unnecessarily mental agony to other passengers. Thirdly, many passengers stretch their legs and keep their legs on the empty seat opposite to them even if somebody is sitting on the opposite seats. If asked they pickup quarrel. Fourthly, invariably many people wearing backpacks do not remove their backpacks after entering the train and cause much inconvenience and discomfort to other passengers standing behind them, because not one but many are wearing backpacks without removing, they hit the persons behind them from every direction. This is condemnabe.
The Railway should paste stickers urging the passengers not to keep luggage on the seats or near the door, not to keep their legs on opposite seats and remove their backpacks while standing or sitting. Railway Police should also monitor these things.