Spectranet — 5 days over. issue still not resolved

Address:

Pune, Maharashtra

I am using spectraner internet, since last one week my Internet connection is not working. I had already logged complaints but still did't get any response. It was my mistake that I had already paid 6 month in advance and when I asked them to discontinue my connectin and refund my money of balance month they are very clear that we dont have any refund policy. Neither they are able to solve the issue with in time frame, , calling customer care will give you same answer that we are very sorry for inconvinience cause to you. I am forwarding your issue or priority basis and it will be resolved with in 4 hrs or 7 hrs 5-6 are over but not a single technical person visited the site.