Spectranet — FAKE PROMISES TO THE CUSTOMER

Address:New Delhi, Delhi

Hi we have been using spectra net internet service for a long times, but whenever issue occurred I tried to call them and request to fixed the problem, But they never fixed my request in times they simply promised they will fixed it within 4-hours but that was not happened hence call them back again to re check the issue but again they promised me will fixed it within 4-hours but that was never happened in time always need to wait more than 8-hours (every day same scenario when I raise my voice to fixed the issue. but this time I cannot able to digest the fake promises ). AS A MATTER OF FACT OVER HERE I HIGHLIGHTED NOT TO GIVE FAKE PROMISES TO THE CUSTOMER. Fake promised employees Names are given below: Sudil: Network Engineer Hardip: Network Engineer Govind-Field Engineers Regards, Neel Kamal
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I purchased my modem special offer of 16, 000 Naira with 30 GB for 30 days in July 6, 2015, the expired date was 7 August 2015 by 00:00 Hrs, recharged on the 7 August before the expired hour, to my surprises the reminder GB was not roll over as per your promise, IT IS FAKE!!!.. I would like your company explain to me bye Sunday Abolarin wifi key[protected] my issue I d 11329653

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