[Resolved]  Spectranet — False promises and irresponsible service

Address:

Bangalore, Karnataka

1. Bought a new spectranet broadband connection on 05-Oct-14. During installation was given only a wired router instead of a wireless router. They told will prove wifi router in a few days. Called/emailed them many times. First their replay was that they dont provide wifi router. After I sent a screenshot of pamplet, they told installation team will respond. But no one has responded so far. The marketing executive who sold still keeps telling it is out of stock and has no idea when he will get it. 2. Spectranet''s so called toll-free[protected] does not work (from BSNL, GSM Karnataka). Have complained regarding this too, but no resolution yet. Only access to them is to their email-id [protected]@spectranet.in, [protected]@spectranet.in; Both these either dont respond or respond slowly with practically useless diplomatic replies; nothing to resolve the issues.