[Resolved]  Spectranet — One of the worst service provider

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Pune, Maharashtra

We have recently availed Spectranet broadband services in our society in Pimple Saudagar. Many people from my society got the connection and most o[censored]s are now frustrated. The service is very unreliable and frequently goes down. Every time it goes down it takes at least 5-6 days for them to fix the issues. In the last 30 days we already had 2 such outages. Forget about the earlier ones. The current outage is also going on from last Tuesday. Even after a week there is no resolution. If you are reading these reviews after a few months and take the connection hoping that the problems would have been resolved by now, then please do not fall into the trap. I took the connection after reading the negative reviews on net and thought that many of the reviews are 6 months older or so. But it seems like Spectranet is not improved at all and they are least bothered about their customers. Even after reading this, if you decide to go for Spectranet, please never take the packaged deals and pay on per month basis. They will tempt you by saying you pay for 3 months in advance and 4th month will be free. But please do not do so as there will be no way out. They do not have any clearly defined refund policy. And if you find the service to be crap after a month or so, you will continue with them frustrated to the hell or simply need to move on and take connection from other service providers and forget the money paid to Spectranet.