Spectranet — Pathetic service

Address:

Pune, Maharashtra

1. They took 10 days to resolve a major network outage in the area of Wakad, Pune without in anyway compensating for the issue. 2. They have enrolled me for a yearly google unlimited plan which makes youtube free, but they're still counting the youtube data and have enforced fair usage policy. I've asked for a refund on pro-rata and they're saying they won't be able to refund because of company policy. 3. They now have a new plan which has Free unlimited data at 20mbps but haven't moved me over to that yet. I'm extremely disappointed by their service.