Spectranet — Worst service user and customer support

Address:

Pune, Maharashtra

Internet is not working form last 14 days and they did not give any single statisfactory reply, thier customer care executive just give execues from last 14 days that it will be resolved in 4 hours, tommorow moring, today evening and again tommorow moring... they kept us on hold for 3 times saying they are tranferring call to supervisor and hanged up phone after keeping on hold for 30 minutes, now they are weaving 344rs to my spectranet accoount.. what should i do with my money in my spectranet account i have already paid for 6 month and i dont want to contnue with spectranet once this 6 month is over...also 344 rs ? for 14 days our monthly charger is around 1300 rs and they are giving 344 rs for 14 day loss...still not sure when issue will be fixed... this is the worst service ever and I want my fulll money back and also they have to pay for this harrashment... because it is not just monetary loss we got but mentally they have harassed customer like anything...please do something if you can.