Spice Digital — 10000 amount deducted from costmer account but didn't get agent wallet

Dear Sir/Mam
I did a AEPS transaction of Rs.10000 from Spice Money Adhikari application on 9 November 2020
The transaction is failed but amount is deducted from customer account and not added in Agent wallet.
The transaction ID[protected]
My Agent ID- sdl350888
My Mobile Number [protected]
Please refund customer amount
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Ha bhai koi response mila

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