Spice Digital — Money problem

Address:	521215
Website:	www.freeb.in

I transferred 50rs freeb wallet balance to bank but it showed unknown and debited in freeb wallet.on 5/02/2016 I added money to wallet through payumoney (merchent order Id:fd5d[protected] and my payment Id:[protected] not credited in freeb wallet, i wrote so many times to [protected]@freeb.in but they not responded, but i wrote Facebook messages then they replied on 1/03/2016.until now they not solved my problem