Spice Digital — Transaction failed but amount is Debited from customer account pls refund the money back to customer account

Dear Sir
I did a AEPS transaction of Rs. 1010.0 on 26th December 2020 at 02:17:22pm.
The transaction was failed but amount debited from customer account.
Transaction ID[protected]
Amount Rs. 1010.0
Customer bank- Purvanchal Gramin Bank
AEPS Portal- Spice money adhikari
RRN not genreted.
My Agent ID- sdl373673
My linked mobile number 9198XXXX63
I request you please refund the money back to customer account.
Thank you
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