[Resolved]  Spice Mobiles — Mobile handset not working since last 49 days from the date of purchase.

Website:www.spicesmartphones.com/complaintstatus

I bought one Spice Mobile MI 403E from M/S Janta Mobile World for RS. 2900/- On[protected]. on[protected] i am on duty and my son ask me that mobile is not working then i contact Spice Customer Care for this and he further ask me to contact Spice Service center at NOida Sec- 15 U.P and i met him on[protected]. during my continuous tracking they exchange it with new model but it is also not working and presently it is in Spice co. for repairing. dear Sir, My issue is that i bought mobile for 2900/- on[protected] and still waiting from last 49 days for use it, because during 49 days i used it hardly 3 to 4 days and rest in summited in service centre. lots of mail sent to him but my issue is not resolve. you are kind requested to issue my issue. Note- communication mail to be provided on demand by you. Regards, Pardeep Maheshwari, Mobile [protected]
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Complaint marked as Resolved 
Sep 21, 2015
Updated by pardeep Maheshwari
I bought one Spice Mobile MI 403E from M/S Janta Mobile World for RS. 2900/- On[protected]. on[protected] i am on duty and my son ask me that mobile is not working then i contact Spice Customer Care for this and he further ask me to contact Spice Service center at NOida Sec- 15 U.P and i met him on[protected]. during my continuous tracking they exchange it with new model but it is also not working and presently it is in Spice co. for repairing. dear Sir, My issue is that i bought mobile for 2900/- on[protected] and still waiting from last 49 days for use it, because during 49 days i used it hardly 3 to 4 days and rest in summited in service centre. lots of mail sent to him but my issue is not resolve. you are kind requested to issue my issue. Note- communication mail to be provided on demand by you. Regards, Pardeep Maheshwari, Mobile [protected]
Verified Support
Jan 05, 2016
Spice Mobiles / Spice Mobility Customer Care's response
Dear pardeep Maheshwari , We thank you for sharing your concern with us. With reference to the raised complain, we request you to please share handset both IMEI no, so that we can further resolve the issue you are facing with the handset . Looking forward to your continued patronage. Thank You ! Spice Team
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