[Resolved] Spice Mobiles — Service issue

Praveenkumsr

from Hyderabad, Andhra Pradesh

Address:	Gurgaon, Haryana
Website:	www.spicesmartphones.com

I am praveen taken the spice stellar 517 on 15th April 2015, and got a display problem in the month of June, continously searching I have got the service centre on 7th July 2015, I have given for service on the 7th July 2015 with service request number is 36100183F70024 they told me in least 1 week or with in 21 working days it will be repaired. but till now 7th Oct 2015 it was not yet repaired and failed their respective words. I think why do they sell this type of mobiles and cheat customers.

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Complaint marked as Resolved

Spice Mobiles / Spice Mobility customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2015

Spice Mobiles / Spice Mobility Customer Care's response Dear Praveenkumsr , This communication is towards acknowledging your concern and we wish to inform you that as per our records your handset has been replaced with Xlife M5Q+ and delivered to you. If still you are facing any problem regarding that you may write us on [protected]@smobility.in or call on our customer care no[protected] between 10:00 AM till 06:30 PM seven days a week. We would like to assure you that our endeavor is to provide you quality service and your feedback will help us in improving our service further. Thank You ! Spice Team

Verified Support

Nov 06, 2015