Spice Mobiles — Spice Mobile Services - Unethical and Irresponsible. | |||
Dear Team, I am Vinod Dutt had submitted my Spice mobile mi 535 with Vijay Mobile, Panipat for resolving the problems of Hanging and Battery issue. Set was submitted on 06 Jun 2014. As of Now 20/06/2014 When i visited Vijay Telecom (Spice Customer Care Office) office for collect the rectified Set. I WAS JUST SURPRISED THAT OFFICE TEAM REPLY IN Very Simples words THAT MY SET IS OUT TOWN... AND USING BY ANOTHER PERSON?? I don't know who is HE????? MOREOVER I WILL BE RECEIVE MY SET AFTER THREE DAYS ONLY?? I am not able to understand that what is my fault??? And where is Spice Honesty or Resposibilities??? NEED below mentioned answers :- How could any person used my set without any authorisation/Rights? How Irresponsible your staff for customer grievances?? How could customer believe YOU (SPICE CO) AND OUR TEAM?? You are f... the customer... As of Now i am not right person who had owner of set???? Strange?? Finally I have not any kind of believe with Spice Team... PLEASE RESOVE THE MATTER AT THE EARLIEST otherwise I would be update this matter with social sites also?? Regards Vinod Dutt [protected] Was this information helpful? | |||
Spice Mobiles / Spice Mobility customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Customer,
We tired to call you, however your phone was not reachable. We request you to kindly share the IMEI number.
Thanks nad Regards,
Spice Mobile.
We tired to call you, however your phone was not reachable. We request you to kindly share the IMEI number.
Thanks nad Regards,
Spice Mobile.
51%
Complaints
765
Pending
0
Resolved
378
+91 11 4292 1000
S Global Knowledge Park, 19A & 19B, Sector-125, Noida, Uttar Pradesh, India - 201301
We have forwarded your complaint to the concern department and they will revert to you shortly.
Thanks and Regards,
Spice Mobile.