SPiDiGO Complaints & Reviews

Services were restored for a month or so and the problem continues after that. Internet works for two days and then goes off for two days. Our kids are studying online which getting disturbed due to unreliable internet services!!

Our internet connection is lost since last two days. I have been trying to reach out to the given number of customer care "[protected]" & "[protected]". The earlier one is switched off and the later...

Since 4-5 days wifi connection is discontinued. I'm senior citizen and recently have been operated. Your customer care phone number is continuously getting engaged. Since, last 3-4 months your internet access service is very poor. I'm your customer for more than 5 years. But, since last 4-5 months your internet service is interrupting frequently. It has become headache for me. My children are studying and without internet connection, their...

Hello,

I have taken 18 months plan from spidigo on 2 apr 2018. The internet is not working since 5 days here and same issue happening since 6 months. I have lodge complaint multiple times but there no one has come here to solve the issue. Every week it doesn't work 2-3 days. Please try to make them either provide service or refund the balance amount.

My user id : deependrarawal

Thanks,
Deependra...

Hello, i've been using spidigo broadband since last 3 years, lastly i've renewed my plan on 29th august'18 for 15 months. Since last 2 months my broadband connection is not working. I've tried many times to call customer care and register my complaint. But it always show busy, and i'm failed to do so. I've written two e-mails for complaints. Yet i haven't received any response from them. I heard that company is bankrupt, what shall i do further?...

I had purchased pre-paid plan last october with plan duration of 18 months. It has been 6 months since i renewed plan but my experience is very much bad..

My connection is from science city (Sola) area and every 3-4 days it goes down. Customer care number is never reachable and wastage of time and money. Service engineer in my area is mitesh patel and he had given his contact number is always switched off.. Tried his whatsapp...

Since last 2 day, i am facing internet connectivity issue. Every night internet link was down. I am not able to use internet. I have done so much of complain against this company but seems no resolution. Every alternate day i am facing connectivity issue. Don't know what the hell they are doing. I am ready to file case against this company. I want my money back. I have 1 year of plan but i hardly use 6 month of service....

User id - asnani
We have been complaining about no connection since 14 days.
We also visited the office 2 days ago. He said that the technician will arrive in 1 day. He also said he will not refund our money.

Still no one is coming.
The numbers of responsible person given to us are not responding. Office people told to contact bharatbbai and jaswant bhai who manage this area's complaints.
br...

To sir

Last 15 days net not working three time i am calling from customer care but not given proper answer and not to resolve my problem

I am un happy with your side service.

My user id : districtproject

Please do it urgent base we are government organization.

I am waiting positive response your side..

Thanks n regards
Mehul r suthar
Account...

Am facing too much problems using my internet from[protected].

1. It takes too much time to get login after entering the username and password and many times it doesn't even accept the login.

2. Internet speed has become very slow due to which i am facing problems in downloading.

3. My account automatically gets logged out within an hour or so, and i have to login again and again..

I...

Dear Sir/Madam,
My used Id is as mentioned in subject line. I am facing a problem in connecting to login page. When I try to connect the internet the login page is not getting open. I have tried with different devices such as PC, Laptop, Mobiles and so on.

My professional life is totally depended on Internet and it is getting disturbed due to the non connectivity.

Please treat this mail as a special...

6 month se achche se wifi chal nahi raha. Company main cl karte hain toh koi response nahi milta. Aur abhi 7 days se bilkul wifi band hain. Month main 20 din wifi band hota hain. Spidigo company ne hmse paise leke service nahi di hain. Isliye hamko ab inka spidigo wifi nahi chahiye. Refund chahiye hamko hamara 10000rs.. Mobile number.[protected]
Spidigo wifi user id. Nareshgangwani...

My net is not working since 09/04/18, i have longed complaint on 10/04/18 by call. No responce from your company inspite of my continuous call since last 4 days. Very very good service from your company. You cheat to customers by collecting 20 months rent by giving this type of services. Your company will not make progress by taking customer's this type of bed wishes. Jignesh sheth user id sheth74. M. [protected]...

User id: vipulbadeliya
Useeid: vipulbadeliya
Mobile no:[protected]
From last 10 days my connection is down, i have been lodged more than 7 complaints for the same till the date no one come to resolve the issue nor any satisfactory reply from customer care. I m fed with your services from last 4 months my internet remain down for atleast 2 months. No proper resolution not any proper visit from service engineer. From last...

My broadband internet connection is not working since a month.

I have tried many times to contact customer care but can't. It only plays a prerecorded audio.

My username is : devarsmodi

Connection area is thaltej, ahmedabad, gujarat.

There is not any response for emails i have sent spidigo regarding complaint of internet connection.

Please resolve my issue asap....

Dear sir,
From last two months i'm having speed and disconnection issues. Every time i complaint they solved my issue temporarily and after a day i have to complaint again. They are not making any permanent fix to this problem. This is wasting my precious time. This is mental harassment from the company and totally ripping of money by claiming false speed in there broadband plans.
Please take the needful actions.
br...

Sir/Madam

Spidigo has promised me 2 months of internet extension which I have in writing that they are not providing now. I am calling their customer service since more than a week, everytime they make some excuse and says we will forward your complain but they dont, instead they say thay take 1 year plan we will add 2 months in that, but the deal was extension of 2 months in previous yearly plan. Now nobody is answering the...

Hello,

My spidigo userid is kbshah72

Spidigo internet stop working frequently. Not able to connect customer care over phone & email id given on website.

Is company working or shut down it's business? I have asked about website link to check my account usage since last one month, no one has replied yet. There are number of articles printed in local newspaper about shut down of this company.br...

I have spidigo broadband connection on [protected] number, i found difficulties in network since last 2 months. I have already complaint to their website and customer care centre too. They respond that your router must be reset they will repair with in 2 days but nobody came for check. Nevertheless, as a responsible company they should must take care of their customer....

Spidigo's internet goes off every now and then! They have taken the advance money of full year but half of the time internet stops working! No one answers on helpline and they do then complaint is not resolved & gives excuses!
They are cheating customers by taking money and giving no services in return.
Please take immediate action on a serious note!
Thanks...

I am using spidigo since 5-6 years. Every week, at least once, the hardware of nearest tower turns off because "the plug is loose". The company doesn't replace the faulty hardware, takes more than 5 calls to note a complaint, delays in answering consumer care complaints, takes more than 4 days to send a technician to check and consumer care executives have no answer for the timeline....