Spidigo — disconnect at the specific time i.e. 10.01 a,m,everyday

Address:Ahmedabad, Gujarat

sir today i have submitteed my complaint through email. the details are as under(complaint reopened on 16th instant) User ID jyotish_shah (Ahmedabad) sir, everyday at 10.01 a.m.the connectivity automatically disconnect. Thenafter i have to logout and then further login and then the net works for full day. I am verymuch strained as the representative of your call centre always commiitt that the engineer had been assigned but till moment no body cared to visit my place inspite of several reminders over telephone(approx 60 times in current week) to day lastly Mr. Mayur of your Ahmedabad call centre has promised that our engineer will visit my place today itself but nobody came. I cannot understand what i should do in the matter? for your information i am a SENIOR CITIZEN of 62 years of age. I am really sorry to say that your company has harrased like anything. I have nother way to complain in Consumer Court or Police Complaint against your company, as I am your client since last -6- years. No due payment is rest from my side as I have subscribed for the -14- months at the time of renewal Last time I request/warn you to resolve my problem as soon as possible. I will wait upto tomorrow to solve my problem thanks
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Comments

sir

I am really surprised that you have clolsed out my complaint
wihtout solving my problem today at 9.52 p.m.

sir pl understand my problem that everyday my net dissconnect
at the speicific time i.e. 10.01 a.m. everyday. you observe my account login for the full day after 10.01 a.m. and then you close out my complain, but my problem is on the same status.

your engineer Mr. Dhavan has commited to come to my place
before 10.00 a.m. but anyway he has not fulfilled his commitment
to observe my compalint personally

this is my 3rd mail to you but your technician always colse out my
complaint however i have informed Mr. Rajesh Khushva of your call
centre to reopen my complain onceagain to day at 11.00 p.m.

pl look into the matter personally on priority basis to solve my problem. i am too much strained since last month.

hopping you will take my matter highly on priority. pl let inform your technical staff to call back so that i can explain him briefly regarding my complaint which is not solved since last one month

thanking you

false promises

I'd:: pateldhiru. Internet is not working From day 1. Despite many complaints, no one revert back to it. Its so frustrating. Why do they give false Promises ? Pathetic service.

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