Spidigo Internet Services — Low speed internet, O star service, every two days get disconnected

Address:

Ahmedabad, Gujarat

My spidigo ac no. A[protected], I have started my service on 21/08/2013, since started I am unable to get proper Internet speed, it get often disconnected, when contected customer care they reply engineer will visit to your place within short time but engineer never visit our place and problem get resolved after two days... how it is possible every time? Again after 2-3 days again Internet service get disconnected, this is continue from 6 months. We request to provide either continuous connectivity or refund our money back.