[Resolved]  Spidigo — Not getting proper services

Address:

Ahmedabad, Gujarat

I got the connect from Spidigo on date 11-Jan-2014 and its not working till this date. When I am trying to call support person at[protected] getting busy tone alway. After trying 30 to 45 minute - support was telling me that engineer would contact you - but not one is contact me about the services and next day morning getting support ticket close message. After the calling again - I reopen the ticket and waiting last 3 days and get the support engineers cell number from other resources. Support engineers told me that need to set high end device and he was very clear about the issue in Spidigo device only - but no one take care to replace it. I paid 3900 Rs advance for 6 months and 1 month free scheme. At the time of purchase the services - salesperson promise for speed 500 Kbps - but not getting 128 Kbps speed when I get chance to login for internet connections. I wrote so many email to support department - but did not get any single reply from them. Could you help me to refund my money. user id : dipesh81 complaint number:[protected]