Spidigo — Worst Service

Address:Ahmedabad, Gujarat

We have 1 Mbps connection eventhough we never receiving speed. Our family feels lucky we get connected. Company should be strictly punished by legal way. Please advise who is regulatory authority for complain. Is is trai ? Otherwise I am also finding the way to make case under section 420.
Was this information helpful?
No (0)
Yes (0)
SPiDiGO customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear sir
I have purchased internet connection from Spidigo...
I have already paid in advance for whole year...now no connection...it's not working...I repeat its not slow it's not working only...the staff sitting in call centre have only one answer "technical staff will take care of it" or"our engineer will visit you place" and they don't come...
On top of that they close every complaint next day itself ...but same issue...no internet

Fed up with the service
If my mail is reaching to concerned authorities please look in to matter ...because they think once customer has paid means he's fool
My Customer ID is "Timirpatel" .I am facing problem in internet speed. I was on plan of 2MBPS, Today Morning I have upgraded my Plan to 4MBPS. I am attaching the screenshot here. I am getting 0.15MBPS instead of 4MBPS (18000 Plan). Every Morning i have to registrar my complain about speed issue. Please look forward this mail & Solve my problem. I want Actual speed what i have paid for. Please look screenshot & do the needful ASAP.
worst connectivity not worhty to pay this guys

slow speed

my plan 1 mbps modiharshil

Internet connection harish_83 not working.

My above mentioned connection is not working.Icon shows connected, but unable to connect with a message DNS look up failed to connect. Please attend on priority

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    SPiDiGO
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    15%
    Complaints
    874
    Pending
    0
    Resolved
    134
    SPiDiGO Phone
    +91 98 9898 7394 [Corp Office / Support]
    SPiDiGO Address
    401, Parshwa Tower, SG Highway, Bodakdev, Ahmedabad, Gujarat, India - 380054
    View all SPiDiGO contact information