Sri Balaji Action Medical Institute — dr arvind (ms) emergency department (not let patience get admit)

On[protected] my relative balbir singh suffering from critical liver infection was reffered from northern railway hospital, delhi to balaji action hospital.
We called on reception to confirm if bed was available they said yes but after reaching the hospital they refused.
Then we talk to dr arvind (Ms) emergency department he refuse to admit the patience without looking the reference form and throw it away.
Then we talked to the doctor in ward and explained the situation of the patience first they also refused that no bed are available but they understood are situation and started contacting senior doctor as they were contacting the doctor dr arvind come up and told them not to admit the patience but after he goes out the junior doctor contacted the senior doctor and then the doctor came and saw my uncle pulse and admitted him to ward and told us they will shift them to icu next day if required.
While checking my uncle in the ward this dr arvind comes and tell everyone to not admit the patience and send them back we will not treat him.
I want this complaint to be forwarde to the chairman of the balaji action medical institute, paschim vihar delhi and take strick action against this dr arvind (Ms) emergency department.