Sri Krishna Travels — bus has cancelled by srikrishna travellers but money hasn't refunded

Address:

560037

I have booked bus from bangalore to kavali, in the last hour travellers called and informed the bus has cancelled. Mistakenly i had booked through srikrishna travells website instead of redbus. I came to know there were less seats booked so the trip has cancelled. Problem here is they haven't refunded the amount. I called the numbers given in the website, but they are useless, everyone are telling same story that they are not the concerned person. However finally i am hopeless. Careful while booking in traveling websites.
Ticket no :sk1354726
Journey date :[protected]
Service no :bng-pdrl non-ac1