Sri Venkateswara University — Certificate verification for genuineness certificate

I have requested my Degree BCA certification Verification through IVS Global on 4th November 2020 for Genuineness Certificate. Till now I didn’t receive verified confirmation from SV University. I have tired all the numbers available on university website, unfortunately no one answered. Even my cousin visited SV University personally multiple times, university is claiming they did not receive the documents. However, DTDC confirmed me with proof of acknowledgment with university stamp.
Regards
Devananda reddy Gangasani
[protected]
[protected]@gmail.com
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