Srm Transports — Change of boarding point-no response from srm transport

Address:

Chennai, Tamil Nadu

My transaction id is wba3a6982

I have booked tickets from valliyur to chennai (Data of travel 25-jun-2017) in srm route no. B-149a trivandrum - chennai, mercedez benz sleeper

I wanted to change my boarding point from valliyur to tirunelveli.

I tried all the number given in the tickets, and also tried calling help desk no given in the website.

The landlines were not in use. All the mobile nos were either no one picks up the call or incoming facilities to some of mobile nos are barred.

Also sent a mail to help desk, no response.

Finally i have contacted abhi travels, valliyur (Local tie up with srm), he only picked up the call and answered; thanks to him.

Very poor service from srm transport.

Regards
Siva