Hello there, this is to report that sleeper bus from nagercoil to chennai 8.30 pm (Mercedes benz) is not stoping often to use toilet facilities. I’ve noticed loads of passengers are being waiting to be stopped including women and kids but no response from the drivers. They were so rude to passengers and myself and i regret travelling again. Currently they stop in trichy at 3.20 am and they haven’t stopped for toilet use after. They were rude, not helpful and does no consideration even to elderly. I would urge to look into this matter asap and provide a solution. I can clearly see disappointment by other passengers and if this is case we would never consider travelling again in your transport.
Was this information helpful?
No (0)
Yes (0)
SRM Transports customer support has been notified about the posted complaint.
Dear friends.
I am traveling in scania srm bus now from tiruchy to Chennai
Pick up time was 11.45 but actual time came was at 1.00 pm.
Still m traveling I don't know when I will reach I have a commitment at 5.30 in office
If we are coming late by 1 hour will you wait for us
Forcing the customer for your convenience..
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
I am traveling in scania srm bus now from tiruchy to Chennai
Pick up time was 11.45 but actual time came was at 1.00 pm.
Still m traveling I don't know when I will reach I have a commitment at 5.30 in office
If we are coming late by 1 hour will you wait for us
Forcing the customer for your convenience..