Srm Transports — poor service & worst behaviour against customer

Address:	Chennai, Tamil Nadu, 600001
Website:	www.srmtransports.in/Mobile/Homepage.aspx

I am waiting for the bus to tirunelveli which is actually come at perungalathur for pick up at 1030hrs but still (1120hrs) it has not depart from chennai but in their website time mentioned to reach tirunelveli which is not at all possible if the bus even depart at 1100hrs none of their staff not picking up the call and not even giving a proper reply and simply saying we don't know keeping on saying in next half an hour bus will come almost one hour delayed i don't know how long it will take but they simply saying we don't know... But getting paid well from the customer henceforth i will insist my all friends and relatives to boycott srm travels since many new travels are behaving descent and providing good service they will keep update customer even if it 15mins delay but having many years in this transport industry srm giving worst and bad service to the customer