[Resolved] SRS Travels — misbehaving abusive word

Sriram 5571

from Mumbai, Maharashtra

Address:

Haridwar Pg, Indranagar, 560038

I am traveling from shirdi to bangalore with srs travel on 2nd september 2019 and after sleeping found many spider and cockroach inside seat vihicle no. Ka 51 c 4601. After call to driver and attander he is mis behaving and abusive word and asking to complain wherever you want been urgently attention pl this type of travel need to cancel the licence

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Sep 3, 2019

Complaint marked as Resolved

I have not yet received any call or email from travel agent srs

SRS Travels customer support has been notified about the posted complaint.

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Comments

Prabhudevm

Sir, I am Prabhudev working in JSW Steel Ltd. this is to inform you that, I was travelling from Toranagallu to Bangalore last night 1st Feb 2020, your srs bus (KA 42 9771) driver was very arrogant and very harsh. First, he did not pick me from the location where actually I was supposed to board, i was calling him 20min before but his nor. was busy and he did not respond. I travelled 8 kms to catch the bus and driver was abusive and was using slangs. During arrival in bangalore, early in the morning, I asked him to stop the vehicle and my luggage is in dicky so plz open the door, he was shouting and saying should I carry luggage for you, and like man handling type and very arrogant. I would have stopped him there itself and took an action in legal way but I didnot want to trouble other passengers. Kindly initiate disciplinary action against him.
I am waiting to here from your side.

Below is my ticket details for your reference.

redBus mTicket
Route: Jindal (Karnataka) to Bangalore
Ticket No: TP[protected]
Passenger: prabhudev marihal (35, MALE)
PNR: TS[protected]TAKN/33683364/Sandur-Bellary-B, lore Sleeper.
Travels: SRS Travels
Departure: 10:30 PM Feb 1, 2020
Seat Numbers: 7U
Redbus Discounted Fare: Rs.495.0
Boarding point: Jindal
Landmark: Ganesh Travels Vidhyanagar Toranagallu Jindal
Address: Ganesh travels vidhyanagar
Boarding point contact: [protected]
SRS Travels Customer Care: [protected]
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You can reschedule the ticket till 01 Feb 2020 06:30:00 PM
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Prabhudevm

Plz take a disciplinary action against him. I am waiting to here from you.