[Resolved] Standard Chartered Bank — Harassment calls from SC to my Parents

unicobib

from Bishnupur, West Bengal

Feb 27, 2024

Address:

Bishnupur Bankura West Bengal 722122

I had an account with Standard Chartered Bank while opening the account I supposed to provide one nominee's phone number so I given my father's contact number([protected]). Few years ago I closed my account with Standard Chartered Bank. Now those guys call my father almost every day 3-4 times to take credit card. My father told them that you are calling to a wrong number but still they are calling. I send email to their Head office, Nodal officer and all but I haven't found any solution.

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Feb 29, 2024

Complaint marked as Resolved

Still my parent getting calls from below numbers, 2250966212 2238145752 If I block one number they call from different numbers looking alike number. I don't know why Indian government don't take any step such kind of bank.

Standard Chartered Bank customer support has been notified about the posted complaint.

Verified Support

Mar 04, 2024

Standard Chartered Bank Customer Care's response Dear Valued Customer,

This is with reference to the query that you had mentioned at https://www.consumercomplaints.in on[protected] regarding your complaint on your credit card with the bank.

We sincerely apologise for the delay and inconvenience caused to you.

To investigate the matter further and address your concerns, we have registered a complaint with Reference number [protected]. We will try and resolve the problem as soon as possible. If we can’t do this on the spot, our complaint handling officer will get back to you with an update by 18th March 2024.

Kindly bear with us in the interim.

Regards,
Standard Chartered Bank