Star Bazaar — THEFT OF HELMET FROM THE STAR BAZAAR PARKING SLOT

Address:

Bangalore, Karnataka

From: Raman V Kutty Sent: Thursday, March 19, 2015 11:21 AM To: 'Sudhir.[protected]@trenthyper-tata.com' Cc: '[protected]@gmail.com' Subject: THEFT OF MY HELMET FROM THE PARKING AREA OF STAAR BAZAAR VARTHUR ROAD ON 17/3/201 BETWEEN 1900 hrs TO 2100HRS Dear Mr.Sudhir, I would like to bring to your notice, (you being the head of the security arrangements for the Star Bazaar) an incident which happened in the Parking area of your Varthur road Star Bazaar at Bangalore - 560037 on 17/3/15. As I am a regular visitor of the Star Bazaar for my various domestic requirements since its existence in this area, I & my son visited on 17/3/15 also and made some purchases. Before going to the shops I parked my CBZ Bike in the parking area as has been doing at earlier occasions and after asking the security whether it is safe to keep helmet also there. On his advice I kept the helmet after tying it with my bike. On our return with commodities purchased, when me and son went to the parking area to our utter disbelief, we found our helmet missing from the bike. We came to the stall about 7.30 PM and returned within one hour about 8.30 PM. On this incident we called your security and informed him about this to which he has shown his inability to do anything and kept standing as a spectator. On my continuance insistence to call the security Manager, one person namely Kiran has reached the spot and he also shown his inability to do something on this. Since both these people could’ t help me on this issue, I wanted an incident on this matter to be lodged and waited for half an hour more for the Shop Manager namely one Davinder ( as appraised by the staff) to come to the site. He also told that nothing can be done on this saying that the parking there at owners risk, . On this I requested him to check the cameras installed there to which he told that it is not working and he cannot see it then . But I made him to write an incident report dated 17/3/2015 showing the time of theft as between 1900 hrs 2100 hrs. My feeling is that I lost the costly Helmet because the Star Bazaars security was not foolproof, as they were still allowing bike riders without helmet to enter in the parking area and even though there cameras all round and most of them are not in working condition as a result, while the m riders on their return are taking somebody else’s helmet and just vanishing from the scene under the very nose of your security people who are standing there like stooges. Hope you will see to this incident and do something to arrest such incidents happening and at the same time to come up with some remedy on this loss. Needless to mention, if such things are continued like this and the Establishments is washing off their hand from the responsibilities, then the public will lose their faith in such a Big Organizations Entity like Tata leaving only option with me to ask for friends and colleagues in the elsewhere to refrain from venturing to Star Bazaar in future or be wary of such thefts. I sent above mail but it was rejected after confirming receipt by the addressee. Its totally irresponsible act on the part of the authorities. At least some one should respond, if they wanted to enjoy the confidence of the public. Thanks & regards Raman V Kutty | [protected]