[Resolved]  Star Cj Alive — Delivered 2nd hand and Damaged Product in Home Delivery

Address:Meerut, Uttar Pradesh

In January 2014, I ordered A swipe 3D+ Life Tablet from StarCJ alive.They delivered it into 4-5 days.When it Arrived at home, I found it damaged as the tablet speaker was not working and also get to know that it is a 2nd hand product which was already sold to another consumer before. I submit a complaint regarding this.They asked For DOA(Dead at Arrival) Letter for Change the product.I also produced that. I was continuously calling them for solving my complaint but they keep making me foolish by diverting calls to their Boss and Heads Employees. at that time, I lost hope and started using it in thought I will submit it for Service. I submit this tablet for Service to service center on 5th May as it was under 1 year warranty, and received it after one month on 6th June. and it was again with same problems i.e. its speaker are not working. Please take a strict action against this Organisation. attachment: 1). Bill of tablet from star CJ Alive 2). A snapshot of Damaged Tablet
+2 photos
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hi Premgupta,

We regret that your experience was not up to your expectations. We are eager for a chance to serve you better in future.

Thanks!

Regards,
Shop CJ India
Wow... You are replying so soon.. Just 2 years has been passed...

Once I burnt my hands so never expect that I will ever purchase anything from star CJ
Also I will insist as many as possible not to purchase anything from you.

Thank you so much.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    SHOP CJ Network
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2029
    Pending
    347
    Resolved
    1185
    SHOP CJ Network Phone
    +91 12 4430 6000
    +91 22 4128 6000
    SHOP CJ Network Address
    6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
    View all SHOP CJ Network contact information