[Resolved] Star Cj Alive — money not refunded for product cancellation | |||
Hi, I have ordered an fitness slim belt worth of rupees 1, 690 in the month of 24th April 2014 and my order no. [protected] from Star CJ alive. In the advertisement displayed by them on Star CJ channel, it was working perfectly fine and basis that we have placed an order. i have got the product which i have not place instead of placing the slim belt they delivered jewellery and subsequently I have made complaint to the star cj the product was returned product and they have received 17/05/2014 they send massage to me they are cancelled the order which i have placed, Since then I have almost call 20 to 30 times to Star CJ call centre for refund of my money which i paid i had spoke with the senior one his name kissan he said within two days you will receive call from us he said in the month of August till today no progress. Even today I have called most of the times they will make my call hold for a 20to 30 minutes. Kindly make my money will refund. Thanking you. vijaya [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved customer support has been notified about the posted complaint. | |||
2 Comments | |||
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I am going to do consumer court case on STAR CJ because, Dear Concern, I had ordered Utkrishtt Priyatama Collection as item code : [protected] on order no. [protected] & its delivered on 13/09/2014, 12:10 pm. That neck less' quality was very bad as i shown in Live Program on television so i did not want that neck less . After that i returned it to STAR CJ via their local collectors . NOW NO ONE IS RESPONDING OR DID NOT GET ANY CALL FOR CONFIRMATION FROM star cj alive to take my payment of Rs.3195 . My order no.[protected] & i sent my product return, so its receipt no.[protected]
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