Star Cj — Bad service and fraud by STARCJ

Address:

Pune, Maharashtra

Hi, This is regarding Order number [protected]; which was delivered on 4th March, 2015. I ordered two "Store Smart -Vacuum Bag AID" in one order . However, Quantity delivered was only one item. I immediately called up your customer care number [protected] and I was assured, missing item ( remaining one item) would be delivered in next two days. It's now 20 day's and neither I have received any call back from you customer care department nor have I received missing item from the order. I have already paid entire amount for the complete order of two items.Though I am following up with your customer care since 4th March, there is no action on this complain since last 20 day's. I now have a sense of being cheated by StarCJ and this is a very serious concern to me and my family. Though the amount paid is not very high, such instances are adding in destroying customer trust as well as spoiling STARTCJ's name.I expect at least after this mail there would be prompt action from STARTCJ's service center and failing to receive any co-operation or response to this complain may lead to further consequences.I would then definitely go ahead and take up this with higher level as well as other consumer forums for further actions. STARCJ's poor /no service would be completely responsible for this.