Star Cj — Beware of Shopping on ShopCJ, Disgusting service and Disgusting Customer service. | |||
I got the salona bichona set of 5 bedsheets which I had ordered(Order Number [protected]). I got surprised to see the product which I ordered is different from the received product and the bedsheets were of very cheap quality. I had sent an email regarding the same of 12th June 2015(Date of received). On 13th June 2015 my order was marked for returned and refund. Till date( 4th July 2015), Product is not picked up and as per custom care service refund process will starts after pickup of product. I had called the Customer serivce more than 20 times but every time I got response, Product will be picked in 48 hours and amount will be refund in 7-10 working days. Its almost 22 days and I am still waiting for Product pickup and Customer care service response is very bad, they put my call on hold and disconnect after some time. My Complaint number is[protected]. I must say this type of Disgusting service and Disgusting Customer service, I have never faced before. So beware of Shopping on ShopCJ. Was this information helpful? | |||
customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
YOU ARE ABSOLUTLY RIGHT ...I HAVEN'T SEEN SUCH WORSE COMPANY...
Reply
Hi simranjit, We hope satisfactory assurance was provided by our team. We are eagerly waiting for the next time we get to serve you.
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6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
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