[Resolved] Star Cj — datawind pocketsurfer 3g5 | |||
I have purchased above mobile phone order no.[protected] bill no[protected] dated[protected] phone was giving charging trouble, hence immediately handed over service center as on dated[protected] but till date service center is not able to repair the phone nor giving me a satisfactory reply. hence i request you to please look into the matter. otherwise i have to take assistance of consumer forum to solve my problem. [protected][protected][protected][protected][protected][protected][protected][pr...⇄ i have received phone call from data wind and ready to replace the phone unit but they demanded D O letter but from whom i have to collect this i don't know.DATAWIND not supporting any thing customer care service is very poor and customer care advisors are very much arrogant they ask customers very funny questions repeatedly. Phone calls frequently disconnect, again we have to explain all complaint to another adviser.no satisfactory answers received. finally i decided to lodge complaint with comsumer court under consumer protection Act. Please note you and Datawind will be held responsible with further consequences. R C CHAVAN NASIK [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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