Star Cj — Defective Maharaja JX 207 (Blue)

Address:

Howrah, West Bengal

Dear Sir/Madam I booked an order No.[protected] on 15/3/2015 with Star CJ for Maharaja JX 207(Blue. When I recieved the product on 22/3/2015 at 6.40 P.M and found the product defective I immediately spoke to Deepak on date at 7.29 P.M and lodged a complaint regarding the defective product and also explained him the weak quality of the plastic body of the product. On 23/4/2015 I was asked by Star CJ to speak to Maharaja Complaint Section and the number was supplied to me and I did the needful and I was told that Engineer will inspect the product and submit report and thereafter no body visited from Maharaja till date as such I was compelled to contact[protected] and spoke to Rupali on 27/3/2015 and she was kind enough to patiently hear my grievance and got telephone conferencing with Maharaja and I was shocked to find that my complaint on 23/3/2015 was not recorded and as such today I lodged the complaint which was recorded afresh with Ref No.KOL[protected]. I will request you to get the matter verified and collect your defective product from me and refund my payment by transfer of Rs.1999/-in favour of Anand Swarup Saraswat S/B Account No.[protected], Bank of India, Dobson Lane Branch to avoid further litigation. Looking forward for neccessary action and acknowledgement. Anand Swarup Saraswat [protected]@gmail.com [protected] 17/1, Mukhram Kanoria Road, Flat No.3, 2nd floor, Near Howrah s Station & New Ashoka Hotel, Howrah-711 101. (West Bengal)