[Resolved] Star Cj — doesn't read my sd card

Pranjali Shukla

Address:

Nagpur, Maharashtra

Hi my name is Pranjali Shukla and about a month ago I had brought a new IBall Andi Tiger 4 IPS phone online from your website.It worked very well for about a week or so after that it stared hanging.What's worst is that the phone is not reading my SD card.At first it said the card was damaged, i changed my card and still no difference and now its just not showing anything about my card.It has been 3 weeks to this problem.Due to some reasons I couldn't place a complaint till now.But now i need a solution to this problem.my phone is under 1 year warranty.Please tell me what to do because it's very important.There are many things on my SD card which i need to access almost daily. Frankly speaking I was kind of a fan of STAR CJ...But now I am losing all my faith in you... Please do something for my problem soon...

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Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2016

SHOP CJ Network Customer Care's response Hi Pranjali, we're sorry to hear that. Your feedback is important to us. Could you please share your order details so we can find out what went wrong there? Be rest assured that we'll solve it at the earliest. Thank You.