[Resolved] Star Cj Fake Co — Prestige 3 burnur gas stovedefective supplied | |||
I have purchased from STAR CJ, where i made online paymnet using my SBI bank Credit Card on 8th July & the product were delivered on with free gift of Tawa & 3Nos bowl, with Three burnur Prestige gas stove and when i opened the product it was damange & burner was hanging & not fixed. After I rasied complained on 15th July2015 the damaged free gift part has been exchanged but gas stove was as it is & i am told it will be delivred within 5 working days. since then kept calling them hell lot of time and they did not responded in proper maner. Since then i kept on calling for exchange of gas stove & getting answer that your produvt is being despatched from Gurgaon & shall be delivered 5 to 7 working days but till 8th of August the problem is as it is.I think no one should purchase any things from STAR CJ and they informed me it will done in 5 days..that is on 6th of August the produvt will be delivered but toady is 8th August nothing has been done from STAR CJ.I have called on 15th July, 16th July, 26th Julu, 27th July.Keep on infroming but on 26th july i am informed by Mr KESHAV that your product has already been despatched on 27th july & hope it will be delivered on 4th or 5th August .When i contacted today on 8th of August again i am told by Mrv Kushdip that you will be contacted by our office within 2days & he diverted phone to his senior Mr Rakesh & Mr Rakesh said that within two days your problem shall be resolved.This is my last chance to STAR CJ & we request all the viewers that do not purchase ant thing from SRAR CJ otherwise same problem will be faced by other colleagues. P.H No-[protected] From JAMSHEDPUE ORDER NO _ [protected] Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Mar 15, 2016 SHOP CJ Network Customer Care's response Hi,
We have refunded the amount, Do check and let us know if you face any issues, we regret for delay, hope to serve you soon.
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+91 12 4430 6000
+91 22 4128 6000
6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
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