Star Cj — False Advertisement reagrding size of kurtis

Address:

Chennai, Tamil Nadu

I ordered for a pack of 6 readymade SEHAR kurtis advertised by Star CJ channel on March 13, 2015. My Order number is: [protected]. I received the product today through GATI couriers at around 1 in the afternoon. I had ordered for XXL size of kurtis. In the advertisment on Star CJ channel, it was mentioned that the chest size of XXL kurtis are 46-48 inches and on ordering the customer care representative mentioned that the chest size will 47 inches. However, when i received the product, to my disbelief, the chest size of the kutis were only 44 inches for 3 kurtis and 45 inches for the other 3 kurtis. After a lot of disappointment on paying Rs. 2699/- for the product, i contacted Star CJ.The customer care representative said that she cannot help in this issue and she put the phone on hold for ten minutes with no one to take the call. Star CJ must take responsibility for this loss as it their deceiving advertisment and assurance given by their customer care representative about the size that i purchased the product. They are responsible for promoting such unscrupulous brands such as "SEHAR". My hard earned money has gone for a waste and by these incidents, they are sure to loose a lot of valuable customers.