Star Cj — Inferior Quality of Superspun bedsheets pack of 5+3 free

Address:

Panchkula, Haryana

I had ordered Superspun Bedsheets pack of 5 +3 free on 14th March 2015 for Rs. 3990 (order no. [protected], invoice no.[protected]. While placing the order the tele executive informed that you can register any sort of complain within 15 days but you cannot open the product when it is delivered to you. I received the product on 16th March. When I checked the product, the quality was too inferior (hard, rough and not comfortable at all) and the shades were different to as shown on TV (megenta turned into tomato peach). On Tv they had promised soft and comfortable bedsheets. I raised complaint with the Star Cj team on 23rd March, and they first directed me to the manufacturer (Mr. Ram Chandra at Superspun factory). Mr. Ram Chandra directed me back to Star Cj team as they can only help. Finally Star Cj registered the complaint and I received a call back from them today on 24th March 2015 and they said yes the bedsheet is comfortable and they cannot do anything. Star Cj is a cheater and coming from the house of Star Network it is shocking that they are cheating people in name of discounts and passing on inferior products to customers. Spending approx 4000 is not a small amount and so easily they refuse to listen to the defects. Star Cj is a cheater and they will lose their customers in the long run. Please help as the quality is very inferior.