Star Cj — Magic mop repair

Address:Mumbai City, Maharashtra

I have purchased Magic mop from Star CJ in Feb 2014. Now its not spinning since last month. But there is no service center or any repair center available . No warranty mentioned on product or invoice. Please give the solution. Regards, Pravin Maske Mobile-[protected]
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have purchased Magic mop from Star CJ in 1-2 years ago. Now its not spinning since last month. But there is no service center or any repair center available . No warranty mentioned on product or invoice. Please give the solution. Regards, Gauri Ajay Wagwankar- Mobile no, [protected] / [protected]
I have purchased Magic mop from Star CJ in 2014. Now its not spinning since last month. But there is no service center or any repair center available . No warranty mentioned on product or invoice. Please give the solution. Regards,
Neeru sharma, Mobile-[protected]
IAm bhavani NY no is. [protected] l have purchased magic mop 1 month back now the problem is the fibre plate and rod get detached and not able to fix properly please give me the solution have purchased from the starcj and there was no warranty
Hi Sonu, We regret that your experience was not up to your expectations. We are eager for a chance to serve you better in future.
I am neetu .my contact number is [protected].I have purchased a magic mop from star cj in march 2014.now its spinner is not working.please provide me guidance how to get it repaired.I will be very thankful to you for this
SHOP CJ Network Customer Care's response, Apr 12, 2016
Verified Support
Hi Neetu,

we are trying to call you on the registered  number but we are not able to get in touch with you. If your query stands unresolved then please provide us your contact details so we can help you with the resolution. Thanks!


Regards,
Shop CJ India
I have purchased Magic mop from Star CJ in 2 month ago. Now its not spinning .But there is no service center or any repair center available . No warranty mentioned on product or invoice. Please give the solution. Regards, Nilesh Bondarkar
Mon.no.[protected]
SHOP CJ Network Customer Care's response, Apr 29, 2016
Verified Support
Hi Nilesh,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Shop CJ India
SHOP CJ Network Customer Care's response, May 2, 2016
Verified Support
Hi Nilesh,

We hope we have resolved your issue, thanks for connecting with us, hope we get to serve you soon.
Thanks for choosing Shop CJ.

Regards,
Shop CJ India
Hello my name is Dr. B.S Bhandari. I live in Delhi, I've purchased magic mop from Star cj on February 2014, now it's spinner is not working properly, please do something.
My contact no. [protected]
SHOP CJ Network Customer Care's response, May 10, 2016
Verified Support
Hi Bhupender,
Your query has been forwarded to the customer support team, allow us sometime.
I have purchased magic mop from Star cj in may 2015. It's not spinning. The handle is the problem, like it's stuck or anything!.
Please provide solution for the problem. I'm from Guntur, andhrapradesh. Phn [protected].
SHOP CJ Network Customer Care's response, May 17, 2016
Verified Support
Hi Azeez,

We apologize for the error. Your query has been forwarded to the customer support team, allow us sometime.

Regards,
Shop CJ India
My name is simmi I purchased easy mop few years but problem maine use kafi der se use nahi kiya ab jab ker rahi hu to vo spin nahi ho raha please provide the solution help me my phone no [protected] mere pass recipet bhi hai help me
My name is simmi I purchased easy mop few years but problem maine use kafi der se use nahi kiya ab jab ker rahi hu to vo spin nahi ho raha please provide the solution help me my phone no [protected] mere pass recipet bhi hai help me
SHOP CJ Network Customer Care's response, Jun 18, 2016
Verified Support
Hi Simmi,
Request you to contact on below mentioned numbers.

damul.trader@gmail.com
022-4123-2680
022-4123-1094
Monday to Friday: 10:00 a.m to 6:00 p.m.

Addr DAMUL TRADING PVT. LTD.
Office no.410, Plot no.38, Chawala Complex, Sector-15, CBD Belapur, Navi Mumbai, Maharashtra 400 614

1.Office number : 022-4123 1094 / 022-41232680
(mobile: 99307-80822)(Give Mobile No. only if the above nos. are not reachable)
2.Email : damul.trader@gmail.com
Office Timimg: Monday to Friday 10 1a.m. to 5p.m.


Regards,
Customer Support Team
Shop CJ India
I have purchased magic mop. I have been using it from a long span of time. But now it is showing spinning problems. How to make it right again.

Contact details.
Amitansh Saxena
[protected].
SHOP CJ Network Customer Care's response, Jul 4, 2016
Verified Support
Your query has been forwarded to the customer support team, allow us sometime
Hi am mohan ranga from bengaluru. I had purchased a magic mop 1-2 years back from starcj. From past 1 moth it is not spinning. Am not been able to find any service centre for this issue. Please tell me how to repair this or provide details of any service centre. My contact number is--[protected].
Hi Mohan,

Request you to contact brand customer care for service related issue.
Details are as follows;

3A mahajan compound, grd flr LBS Marg, Vikroli(W), Mumbai, Maharashtra - 400079
1.Office number :[protected] /[protected]
(mobile:[protected]Give Mobile No. only if the above nos. are not reachable)
2.Email : damul.[protected]@gmail.com
Office Timimg: Monday to Friday 10 1a.m. to 5p.m.

Regards,
ShopCJ India.
I have purchased magic mop. I have been using it from a long span of time. But now it is showing spinning problems. How to make it right again?Can it be replace or repair ???plaese mail me on [protected]@gmail.com or call me [protected]
SHOP CJ Network Customer Care's response, Aug 12, 2016
Verified Support
Dear Customer,

Request you to contact on below given numbers for any service related queries. Thanks!

022-26050861
022-26486531

Regards,
Shop CJ India
Similar like others I also purchased, I''m not finding any service center in Hyderabad.
My Magic mop is detached so i want to connect it.

thanks,
Srinu
[protected]
SHOP CJ Network Customer Care's response, Aug 12, 2016
Verified Support
Dear Customer,

Request you to contact on below given numbers for any service related queries. Thanks!

022-26050861
022-26486531

Regards,
Shop CJ India
bucket spinner broken, is it replaceable ? if yes then where can i get it
SHOP CJ Network Customer Care's response, Sep 2, 2016
Verified Support
Hi Dom,

We regret the inconvenience. Please help us with your order # so that we can assist you at the earliest.

Regards,
Shop CJ India
My name is Sahil Girhepuje.
I purchased magic mop from shop cj some time ago and it worked fine for quite some time but now it is showing spinning problems. Please provide me any solution.
Contact number [protected]
HI,

This is Rakesh, I have a magic mop and we a=r using the same from last 2 years but now it ha started giving probles, Request you to please let us know if the same can be repaired and if yes the name and address of the dealer alongwith the contact number. My contact details are [protected].
My magicmops road handle from where it connects with Mop is broken

let me know how the same can be repaired

contact no [protected]
SHOP CJ Network Customer Care's response, Jan 13, 2017
Verified Support
Hi Prakash,

As discussed over the call, the said issue has been resolved.

Thanks!

Regards,
ShopCJ India
Hi

I am residing at Nasik Road mob no [protected] and landline no[protected]
I had purchesed new magic mop on 27/07/2015 with order no [protected] @ Rs1898
Today i have spoken with[protected] regarding this magic mop stick/ rod / spindle not working since last month, then they provide me another no [protected] and[protected] for resolve my complain but these no 's are outdated duly stated not available. please tell me, How i can repair this spindle or replace it if possible
.

SHOP CJ Network Customer Care's response, Jan 25, 2017
Verified Support
Hi Nivrutti,

As discussed over the call, we have forwarded the details to the concerned department and soon your issue will be resolved.
Thanks!

Regards,
ShopCJ India

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