[Resolved]  Star Cj — product not received

Address:

Mohali, Punjab

dear concern i have placed my order for a steel dinner set with the mobile number [protected] on 13th'july'14 and today its 22july'14 and i have not received my product. i kept calling customer care everyday for the same and everyday they used to register my complaint but no one helped me in getting my ordered product. yesterday someone from complaint dept called me and unfortunately the call got disconnected and that female did'nt have the courtesy to call back. she also didnt tell me by when i will get my product rather she was telling me dat i have refused the courier guy to receive the product. i just need to know am i a fool who is calling you every day for the product and then i refuse when i get it !! is this the way you treat your customer ?? and have i made a mistake by ordering the product by you ?? i just need to know wthr i will get my product or not ?? Thanks and Regards Reena Naithani [protected]