[Resolved] Star Cj — very poor customer care service

Shivmohan Kahar

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

I have sent DOA approved letter from Swipe for replacement of Swipe MTV Slash 3G Tablet at [protected]@starcj.com but still no reply. Please find copy mail sent to [protected]@starcj.com.

Dear Star cj,

Finally today i got the DOA Approved letter from Swipe for replacement of Swipe MTV Slash 3G Tablet.

(See attached file: DOA Approval.pdf)(See attached file: Tax invoice from Starcj.pdf)

I request, please send good tablet (Good Network, Good touch Screen, good Battery means long life and should not get warm immediately) so will not suffer again.

I have suffered for last 10 days contacting Starcj customer care (Spoken to Mr Amit (Supervisor) but he has not responded well) as well as Swipe customer care.

Please maintain good relationship with the customer.

Shivmohan - [protected] / [protected]

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Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Mar 21, 2016

SHOP CJ Network Customer Care's response Hi Shivmohan, We apologize for the inconvenience caused, we hope your issue is resolved. And still if you are facing any trouble you can get back to us any time. Thank you for choosing Shop CJ.