[Resolved]  Star Cj — Wrong product delivered and no returns so far

Address:	Mumbai City, Maharashtra
Website:	www.shopcj.com/mall/disp/itemInfo.htm?itemCode=152566

I bought a Foldable Spin Mop from Star CJ but they delivered wrong product which is a very cheap version of mop. After calling customer care and submitting written complaint it has been 17 days and no action has been taken. I called-up their customer care minimum 10 times for this but the only thing they do is to apologies only and say that I will receive call from their complain department but no luck. I again called to follow-up with them and asked to transfer the call to their complaint department but they always dropped the call and never picked-up. This has been my worst experience with online shopping and SHOP CJ is on the top in worst customer service in the country.