[Resolved]  Star Cj — Wrong product delivered and still not replaced

Address:Mumbai City, Maharashtra, 400066
Website:starcj.com

Hi, I had ordered Nutrigold Facial Kit from Starcj on 10/10/2015. But they delivered a hair color kit. Have called them 4-5 times and have wait for more than 30-40 mins each time, trying to explain people at each level and making them understand that they delivered wrong product, and till date there has been no response from there side. They say that they registered a complaint and will call back in 2 days but have never returned a call till date. Kindly register my complaint and help for the replacement. order no-[protected] Regards, Saroj Khandelwal
Was this information helpful?
No (0)
Yes (0)
Aug 9, 2021
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Shreya,

We hope satisfactory assurance was provided by our team. We are eagerly waiting for the next time we get to serve you.

Thanks

Regards,
Shop Cj

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    SHOP CJ Network
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2029
    Pending
    347
    Resolved
    1185
    SHOP CJ Network Phone
    +91 12 4430 6000
    +91 22 4128 6000
    SHOP CJ Network Address
    6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
    View all SHOP CJ Network contact information