[Resolved]  Star Cj\shop Cj — Defective product

Address:Faridabad, Haryana

This is regarding order no [protected]. I had received defective product so I register many complaints for refund but they denied for replacement/refund. Shopcj's website clearly mentioned that if we received defective product on arrival they have to refund / exchange the product. kindly have the courtesy to solve over problem and stop troubling us again and again.
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Complaint marked as Resolved 
Verified Support
Mar 09, 2016
SHOP CJ Network Customer Care's response
We regret the inconvenience. We'll be unable to do much here as replacement period for this product has expired.
Complaint comments 

Comments

Hi Ajinesh, We regret that your experience was not up to your expectations. We are eager for a chance to serve you better in future.

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