Star Health And Allied Insurance — Non reimbursement of policy claim no. 0105413. Pls do something

Address:	New Delhi, Delhi
Website:	www.starhealth.in/

This is to raise voice against the injustice done by Star Health and Allied Insurance Company Ltd. My father had taken their star family health optima insurance plan (medical) from star health insurance last year in the month of June, which he got renewed on time this year.Recently my father got a semi paralytic attack & food poisoning and he got admitted in Fortis (Faridabad) hospital. He was admitted in ICU for 1& half day and various MRI, CT Scans & other tests were performed. Finally doctors concluded that his spinal cord nerve had got compressed drastically and he needed a neurosurgery, We requested for a cashless claim from the company, but it was refused as the policy tenure was not more than 2 years.As per company policy surgery can only be covered after the policy holder has completed two years with the company. Agreeing to which we were informed by the STAR insurance customer care and the agent that we can opt for reimbursement for various tests, doctor fees, hospitalization charges etc (except surgery).We submitted all the documents but now the company is not paying us even a single penny out of the total amount of 2 lac 70 thousand. Following are the details of the policy & claim : Policy No. (attached for reference in the mail) - P/161200/01/2016/001413 Claim No. - 0105413 Insured Name - Rabinder Nath Rekhi Regards Divya Rekhi [protected]