Star Health And Allied Insurance — Regarding the STAR Health Insurance claim - denied @ KIMS hospital Trivandrum

Address:	629302
Website:	www.starhealth.in

Hi All, Name : Kanthaswamy D Consumer ID :[protected] Date : 13/12/2015 I was suffering from sever stomach pain, back pain and fever for quiet a long time, I thought of consult a doctor in Kims Hospital when i went to the hospital I gave my health card and consult the doctor and the doctor advised to admit in the hospital mean time I have informed the insurance company about the admission and they asked some query to filled by doctor and submit I did that in the day when i got admitted when i took the Insurance the agent told me any hospitalisation for 24 hours will be covered as cash less in the hospital listed in star health hospital list. between this one of the representative came from star and visited me in hospital and said they are processing the claim, I was in hospital for 8 days and the insurance company send me an email to hand over to me and in that it stated as denied. I was really stressed and called the customer care they keep saying i was not eligible for cashless treatment. They said i have to complete 2 yrs after joining the insurance this was informed me at the last minute I have to raise a fund of nearly 110000 for the hospitalisation bill. Those people from star helath insurance answered me in very hard tone they cannot provide any assistance in this and . I suffered a lot and cleared my bills and I have to go back to hospital after 10 days i dont know will this insurance company help me or not.and now I am planning for submit the bills for reimbursement from Insurance company but I dont have any hope they will help me in reimburse my bills. this is just my first step against Star health insurance . I an going to court fo filing a case against this Insurance company for the mental depression caused to me and not helping me in my bad situation at hospital.