[Resolved]  Star Health Insurance — Policy Cancellation again

Address:

Bangalore, Karnataka

Hi, I had taken a Health Insurance for my father around 2 months back. I had taken senior citizen Policy as my father is 60. My father was diagnosed by Parkinson's Disease 3-4 months back. I had mentioned the same in the policy. After couple of weeks, I got an email saying that policy has been cancelled due to medical reasons. I got the re-fund as well. I have no issues with this so far. But a week back, customer care guy from Start Health called me again and asked me to take the policy again and told me that, they can take the policy if the disease is from last 2 years and he convinced me that they will process the policy this time. I took the same policy again and this time also i clearly called out the disease while taking the policy. And today, I again got the email saying that policy has been cancelled. I know, you may have the rights to cancel at any time the policy. But this is not the way you should treat your customer. You people came back to us and promised and convinced me to take the policy and cancelling the policy again. I am deeply hurt and embarrassed by the behavior of Star health insurance. Thanks, Raghavendra Hegde Mobile :[protected]