State Bank Of Bikaner And Jaipur — Excess deduction from savings account after full repayment of car loan

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New Delhi, Delhi

The Chief Manager of Saket branch of SBBJ says she is busy with the audit and so my request cannot be attended immediately. Ms Vandana Singh, I have been regarding the excess debit from my Savings account towards repayment of my car loan. While making final payment adjustment, again an excess amount was taken away from my savings account No:[protected] to the tune of Rs 12735 apart from debiting the loan outstanding of 270, 965. An excess amount of Rs 12735 was again deducted, even after 3 days after full repayment of loan. Also earlier I had pointed out excess installment debits of Rs 12619 and 15062 were also made in the months of November and October too. This was not reversed in spite of the fact that there was no irregularity whatsoever in my account.I have been repeatedly visiting your office for remedying the errors in your system.In earlier months, the previous officers had rectified the mistakes that took place before August 2014.I regret that in spite of my repeated requests I have not got refund of the excess deduction from my Savings account mentioned above. thank youRamasubramanian Appadurai