State Bank Of Bikaner And Jaipur [SBBJ] — education loan subsidy

Address:

322201

Dear sir/madam,
I am writing this complaint in great vein and depression. This is regarding my education loan which i have taken in 2008. Total amount which was released by bank was 1.69 lpa. As per the education subsidy my father has already submitted his itr details which were not taxable and it is already there with bank. When we have claimed for education loan interest subsidy the bank manager (Branch, gangapur city 322201) has denied to show the documents which were submitted at the time of loan application and he abused to us. This was not expected from a nstional bank. Now we are going to fir a complaint with rbi for the same.

Below are the details of loan account:
Name: vikalp kumar mangal
Account no.:
[protected]
Statement is attached and rbi guidlines where the subsidy was announced by govt is also attached.