State Bank Of Hyderabad — failure of atm withdrawal but cash debited

Address:

9-13, Santosh Nagar, Vepagunta, Visakhapatnam, 530047

Sir,

I am a customer of indian bank, dabagardens, visakhapatnam. When i was undergoing training at bengaluru and due to paucity of time and urgent in need of cash, i requested my colleague to withdraw an amount of rs.10, 000 on[protected]. He tried to withdraw cash at atm id:20348004, sbh, rajajinagar on[protected] at 19.20:46 but could not draw the cash due to technical errors. But i received message that the cash was withdrawn and my account was debited. Though 48 hours exceeded, the amount was not credited back into my account. As i am unable to visit bank personally, i requested the bank by mail at '[protected]@sbhyd.co.in' with a copy marked to '[protected]@indianbank.co' on[protected] which was undelivered to sbh but it was delivered to indian bank. Thereafter, after obtaining correct mail id from phone, i again mailed to '[protected]@sbi.co.in' with a copy marking to '[protected]@indianbank.co' on[protected] which was delivered, but so far no reply received.
Please note that i returned to visakhapatnam and cannot visit the sbi, rajaji nagar branch, bengalore. Please also note that banking web sites are not providing their mail ids. Therefore, i request to look into matter.

Thanking you,

Y/f
Ks prakash patnaik