State Bank Of India — account debited but cash not dispensed

Address:

New Delhi, Delhi

my account no. is [protected] i have done transaction in the atms (DELBN269 & DELBN968) of kotak mahindra bank on 04/01/2015 from my sbi debit card [protected] my all transactions were declined, three transactions of 10000 each but i didn't get any cash but my account is debited when i registered the complaints with ticket no. AT[protected], AT[protected] and AT[protected] they sent me a log of atm machine which shows that my transactions were successful but actually i dint get any money all the times my transactions was declined so i left the room if the money comes out after i left the room then its fault of atm machine totally not mine please look at the CCTV footage also i am sure i didn't get any money.